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Lund Performance Solutions


Welcome to SOS Performance Advisor
Welcome to the SOS/SOLARIS Performance Advisor software package by Lund Performance Solutions. SOS/SOLARIS is the industry-standard performance monitoring and management application for Sun Enterprise servers.
This software collects and measures Sun Solaris 2.6, 2,7, an d 2.8 (both 32-bit and 64-bit) performance data and provides system managers comprehensive, real-time and historical information in easy-to-read displays.

Product Support

Lund Performance Solutions Main Offices

When you purchase support from Lund Performance Solutions, you benefit from the knowledge and experience of our technical support team. We are glad to help you interpret data and resolve performance issues. Our contracted product support entitles you to receive timely updates, bug fixes, documentation and direct technical support.
Postal Address
Lund Performance Solutions
240 2nd Avenue SW
Albany OR 97321 USA
Internet URL
Visit the Lund Performance Solutions web site at http://www.lund.com/.
Telephone Number
For customer and technical support, call (541) 812-7600, Monday through Friday during the hours of 8:00 A.M., to 5:00 P.M., Pacific time, excluding holidays.
Fax Number
Transmit fax messages to (541) 812-7611.
E-mail Addresses
Send e-mail messages to:
  • Sales Team
  • info@lund.com
  • Technical Support Team
  • support@lund.com
  • Documentation Team
  • documentation@lund.com
  • Certified Trainers
  • lti@lund.com
  • Consulting Team
  • lcs@lund.com

    Lund Performance Solutions Sales Team

    Lund Performance Solutions’ professional sales team is available to answer your sales and customer support questions Monday through Friday during the hours 8:00 A.M., to 5:00 P.M., Pacific time, excluding major holidays.
    Please contact your sales representative for information about the latest Lund Performance Solutions products, the Lund Software Subscription Plan, upgrade options and prices, and more.

    Lund Performance Solutions Technical Support Team

    At Lund Performance Solutions, we are working hard to provide you with intuitive software products. Additionally, we try to provide superior online and printed documentation. However, should you find yourself with a technical question that you cannot answer with the tools provided, please contact our technical support team.

    NOTE You must be a registered user to access Lund Performance Solutions’ support services. Lund Performance Solutions’ support services are subject to Lund Performance Solutions’ prices, terms, and conditions in place at the time the services are used.

    E-mail Tech Support
    Ask questions and receive detailed answers from the technical support team by sending an e- mail message to support@lund.com. Please include the product serial number with your question. You will receive a reply by e-mail.
    Telephone Tech Support
    You can reach the technical support team by phone at (541) 812-7600, Monday through Friday during the hours 8:00 A.M., to 5:00 P.M., Pacific time, excluding major holidays. Emergency technical support is also available after hours, seven days a week.
    When you call, please be at your computer, have the product documentation in hand, and be prepared to provide the following information:
  • Product name and version number.
  • Type of computer hardware you are using.
  • Software version number of your operating system(s).
  • Exact wording of any messages that appear on your screen.
  • What you were doing when the problem occurred.
  • How you tried to solve the problem.
  • Lund Performance Solutions Documentation Team

    Lund Performance Solutions makes every effort to produce the highest quality documentation for our products, and we welcome your feedback. If you have comments or suggestions about our online Help or user’s guides, send an e-mail message to documentation@lund.com or contact your account manager.

    Lund Training Institute Certified Trainers

    Lund Training Institute presents system performance training courses at their corporate training center in Oregon and at various locations across the United States and Canada throughout the year. The Certified Trainer Program is designed for trainers from all educational areas, including academia, consulting, and business.
    For information about Lund Training Institute or to receive an application, please review our web site, send an e-mail message to lti@lund.com, or contact your account manager.

    Lund Consulting Services IT Consultants

    Lund Consulting Services, a division of Lund Performance Solutions, offers strategic IT solutions and expert support to a wide range of businesses. Our team of experienced IT professionals provides onsite consulting, training, and project management services to help businesses optimize their computer resources and achieve long-lasting success.
    For information about Lund Consulting Services, please review our web site, send an e-mail message to lcs@lund.com, or contact your account manager.

    Product Documentation

    User’s Guide

    This user’s guide accompanies the SOS/SOLARIS Performance Advisor software as a guide for the new user and as a quick reference for experienced users. This guide assumes that you have a working knowledge of the Solaris operating environment.

    Online Help System

    In the online Help system, you will find explanations of the many features of SOS Performance Advisor, as well as tips to guide you through the program’s basic functionality.

    Lund Performance Solutions
    www.lund.com
    Voice: (541) 812-7600
    Fax: (541) 81207611
    info@lund.com
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